Terms of Service
OMIWAA LLC
Effective Date: March 19, 2026 | Last Updated: May 15, 2026
These Terms of Service govern your access to and use of www.omiwaa.com, including purchases, payments, shipping, returns, equipment listings, and related services provided by OMIWAA LLC.
PROFESSIONAL EQUIPMENT TERMS
Terms governing purchases, payments, shipping, returns, and use of the OMIWAA platform.
Professional equipment is sold according to the product listing, applicable policies, and these Terms of Service.
Order Terms
Payment Rules
Shipping Conditions
Return Conditions
1. Acceptance of Terms
By accessing or using the website located at www.omiwaa.com and any services offered by OMIWAA LLC, you agree to be bound by these Terms of Service. If you do not agree to these Terms of Service, please do not use our Site or services.
These Terms of Service apply to all visitors, buyers, sellers, and any other users of the Site.
2. About OMIWAA LLC
OMIWAA LLC is a limited liability company incorporated in the State of Wyoming, United States. Our registered office address is 30 N Gould St, Ste N, Sheridan, WY 82801, USA.
OMIWAA operates internationally and may source, inspect, or ship equipment from locations in the United States or Europe depending on product availability.
For all inquiries, please contact us at contact@omiwaa.com or +1 (307) 443-6254.
3. Products & Equipment Condition
3.1 As-Is Sales
All equipment sold by OMIWAA LLC is sold “as-is” and “as available” unless expressly stated otherwise in the product listing, invoice, warranty statement, or written agreement.
Unless expressly stated otherwise, no manufacturer warranty is transferred or implied. OMIWAA does not provide any warranty, express or implied, including warranties of merchantability or fitness for a particular purpose.
OMIWAA LLC stands behind the accuracy of its condition grades and listing descriptions. Please refer to our Refund & Return Policy for applicable remedies in the event of a material discrepancy between the item received and its listing description.
3.2 Product Descriptions
We make every effort to accurately describe the condition, specifications, included accessories, and overall configuration of each item.
Unless expressly stated otherwise on the individual product page, product photographs show the actual equipment offered for sale. Cosmetic condition may include normal signs of prior professional or industrial use and is reflected in the assigned condition grade.
Only the accessories explicitly listed on the product page are included with the sale.
3.3 Inspection
All equipment listed on our Site is professionally inspected and condition graded before publication. The assigned condition grade reflects the results of this inspection.
Additional inspection details or photographs may be provided upon request for selected products.
4. Ordering & Payment
4.1 Order Acceptance
Placing an order on our Site constitutes an offer to purchase. OMIWAA reserves the right to accept or decline any order at its sole discretion. An order is confirmed only upon receipt of written confirmation from OMIWAA.
4.2 Accepted Payment Methods
We currently accept the following payment methods:
- Credit and debit cards processed securely via Stripe
- Apple Pay
- Google Pay
- PayPal
- Bank wire transfer
- Klarna
- Affirm
Payment must be received in full before shipment is initiated, unless a prior written agreement has been established.
4.3 Pricing
All prices are listed in US Dollars (USD) and are subject to change without notice. All orders include free shipping unless otherwise stated. Applicable taxes, customs duties, and import fees are not included unless expressly stated and remain the responsibility of the buyer.
5. Shipping & Delivery
OMIWAA LLC offers free worldwide shipping on all eligible products unless otherwise stated on the product page.
Orders are typically prepared and dispatched within 1 business day after payment confirmation.
Estimated total delivery time is 4–12 business days, depending on the destination country, customs processing, carrier operations, and other circumstances beyond our control.
Tracking information is provided once the order has been dispatched.
Additional shipping information is available in our Shipping Policy.
6. Returns & Refunds
6.1 Return Eligibility
OMIWAA accepts returns within 30 days of delivery for both defective and non-defective items, subject to the following conditions:
- The return request is submitted in writing to contact@omiwaa.com within 30 days of the delivery date.
- The item is returned in its original condition, with all included accessories and original packaging where available.
- The item has not been damaged, modified, opened, altered, or misused by the buyer after delivery.
For complete details, please refer to our Refund & Return Policy.
6.2 Restocking Fee
A restocking fee of 15% of the product price applies to non-defective returns such as buyer’s remorse or change of mind. No restocking fee applies when the return is due to our error, including wrong item, undisclosed defect, or item not matching the listing description.
6.3 Non-Eligible Returns
The following situations do not qualify for a return:
- Items returned without prior written authorization from OMIWAA.
- Damage caused by the buyer after delivery.
- Items explicitly sold as “for parts” or “non-functional” are not eligible for standard returns or change-of-mind returns. They remain eligible for a refund if the item received does not match the listing description.
- International orders where customs duties or import fees were refused, resulting in the package being returned, abandoned, or destroyed.
6.4 Return Process
To initiate a return, contact us at contact@omiwaa.com with your order number, reason for return, and supporting photographs if applicable. Upon approval, we will provide return shipping instructions and a Return Authorization number.
Return shipping costs are the responsibility of the buyer for non-defective returns. OMIWAA covers return shipping costs when the return is due to our error.
6.5 Refunds
Approved refunds will be processed within 5 to 10 business days of receiving and inspecting the returned item. Refunds will be issued via the original payment method. For non-defective returns, the 15% restocking fee will be deducted from the refund amount.
7. Equipment Buy-Back Program
OMIWAA LLC also purchases surplus and used professional equipment. If you wish to sell your equipment, you may submit a request via our website or by contacting us directly.
Any offer made by OMIWAA is non-binding until a written purchase agreement is signed by both parties. OMIWAA reserves the right to decline any purchase offer at its discretion.
8. Intellectual Property
All content on this Site, including text, graphics, logos, product images, layouts, design elements, and software, is the property of OMIWAA LLC or its content suppliers and is protected by applicable intellectual property laws.
You may not reproduce, distribute, copy, scrape, modify, or use any content from this Site without our express written permission.
Brand names and logos displayed on this Site, including but not limited to Fluke, EXFO, Fujikura, VIAVI, Keysight, Tektronix, FLIR, and other manufacturers, remain the intellectual property of their respective owners. Their display does not imply endorsement, sponsorship, authorization, or affiliation with OMIWAA.
9. Limitation of Liability
To the maximum extent permitted by applicable law, OMIWAA LLC shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with your use of the Site, purchase of products, reliance on product information, or inability to use the Site.
Our total liability to you for any claim arising from a purchase shall not exceed the purchase price of the item giving rise to the claim.
10. Related Policies
These Terms of Service should be read together with the following related policies:
For additional information regarding online consumer rights and e-commerce practices, users may consult the
Federal Trade Commission (FTC)
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to its conflict of law provisions.
Any disputes arising under these Terms of Service shall be subject to the exclusive jurisdiction of the courts located in Sheridan County, Wyoming, unless otherwise required by applicable law.
12. Changes to These Terms
OMIWAA LLC reserves the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date.
Your continued use of the Site following any changes constitutes your acceptance of the revised Terms of Service. We encourage you to review this page periodically.
13. Contact Us
If you have any questions about these Terms of Service, please contact us:
OMIWAA LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States
Email: contact@omiwaa.com
Website: www.omiwaa.com
Phone: +1 (307) 443-6254