OMIWAA LLC
Privacy Policy
Effective Date: March 19, 2026
Last Updated: March 19, 2026
OMIWAA LLC (“OMIWAA”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.omiwaa.com (the “Site”) or make a purchase from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Create an account or place an order (name, email address, phone number, billing and shipping address)
- Submit a buy-back or sell request (equipment details, photos, contact information)
- Contact us via email or contact form (name, email, message content)
- Subscribe to our newsletter (email address)
1.2 Information Collected Automatically
When you visit our Site, we may automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type and version
- Pages visited, time spent on pages, and referring URLs
- Device type and operating system
This information is collected through cookies, web beacons, and similar tracking technologies. See Section 5 for more details on cookies.
1.3 Information from Third Parties
We may receive information about you from third-party services such as payment processors (Stripe, PayPal) or analytics providers. This information is limited to what is necessary to process your transactions and improve our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including payment processing and shipping
- To communicate with you about your orders, inquiries, or buy-back requests
- To send you transactional emails (order confirmations, shipping updates)
- To send you marketing communications, if you have opted in (you may opt out at any time)
- To improve our Site, products, and customer experience
- To analyze Site usage and measure the effectiveness of our marketing campaigns
- To comply with applicable legal obligations
- To detect, prevent, and address fraud or security issues
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties only in the following circumstances:
3.1 Service Providers
We share information with third-party vendors who assist us in operating our Site and conducting our business, including:
- Payment processors: Stripe, PayPal (for secure transaction processing)
- Shipping carriers (for order fulfillment and delivery tracking)
- Analytics providers such as Google Analytics (for Site performance analysis)
- Email marketing platforms (for newsletter distribution, if applicable)
These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was disclosed.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any such change.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order and transaction records are typically retained for a minimum of seven (7) years for tax and accounting purposes.
When your information is no longer needed, we will securely delete or anonymize it.
5. Cookies & Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze Site traffic. We currently use or may use the following types of cookies:
- Essential cookies: Required for the Site to function properly (e.g., shopping cart, session management)
- Analytics cookies: Used to understand how visitors interact with our Site (e.g., Google Analytics)
- Marketing cookies: Used to deliver relevant advertisements and measure campaign effectiveness (e.g., Google Ads, Meta Pixel)
You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the Site. By continuing to use our Site, you consent to our use of cookies as described in this policy.
6. Your Rights & Choices
6.1 Access & Correction
You have the right to access, update, or correct your personal information at any time. You may do so by logging into your account or contacting us at contact@omiwaa.com.
6.2 Opt-Out of Marketing
You may opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in any marketing email or by contacting us directly. Please note that you will still receive transactional emails related to your orders.
6.3 Data Deletion
You may request the deletion of your personal data by contacting us at contact@omiwaa.com. We will process your request in accordance with applicable law. Please note that certain data may be retained for legal or accounting purposes.
6.4 California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at contact@omiwaa.com.
6.5 European Residents (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, and data portability. Our lawful basis for processing your data is typically contract performance or legitimate interest. To exercise your rights, contact us at contact@omiwaa.com.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment transactions are processed through encrypted, PCI-compliant payment gateways (Stripe and PayPal).
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at contact@omiwaa.com and we will take steps to delete it.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
OMIWAA LLC
30 N Gould St, Ste N, Sheridan, WY 82801, USA
Email: contact@omiwaa.com
Website: www.omiwaa.com