Privacy Policy
OMIWAA LLC
Effective Date: March 19, 2026 | Last Updated: March 19, 2026
This Privacy Policy explains how OMIWAA LLC collects, uses, stores, protects, and processes personal information when you visit www.omiwaa.com, purchase professional industrial equipment, submit a sell request, or communicate with our team.
DATA PRIVACY & SECURITY
How OMIWAA collects, uses, protects, and stores personal information.
This Privacy Policy applies to customers, website visitors, account users, and equipment sellers.
Data Protection
Secure Payments
Privacy Rights
GDPR & CCPA
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Create an account or place an order, including name, email address, phone number, billing address, and shipping address.
- Submit a buy-back or sell request, including equipment details, photos, serial numbers, condition information, and contact information.
- Contact us by email, phone, WhatsApp, or contact form, including your name, email address, phone number, and message content.
- Subscribe to our newsletter or marketing communications, including your email address and communication preferences.
1.2 Information Collected Automatically
When you visit our Site, we may automatically collect certain technical information, including:
- IP address and approximate geographic location.
- Browser type, browser version, and language settings.
- Pages visited, time spent on pages, referring URLs, and exit pages.
- Device type, operating system, screen resolution, and technical identifiers.
This information is collected through cookies, web beacons, analytics tools, server logs, and similar tracking technologies. See Section 5 for more details on cookies.
1.3 Information from Third Parties
We may receive limited information about you from third-party services such as payment processors, shipping carriers, analytics providers, fraud prevention tools, and communication platforms. This information is used only when necessary to process transactions, fulfill orders, prevent fraud, improve services, or respond to customer requests.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including payment processing, fraud checks, shipping, delivery tracking, and customer support.
- To communicate with you about your orders, inquiries, sell requests, return requests, warranty questions, or account activity.
- To send transactional emails, including order confirmations, invoices, payment updates, shipping updates, and return instructions.
- To send marketing communications only where permitted by law or where you have opted in.
- To improve our Site, product listings, checkout process, customer experience, and internal operations.
- To analyze Site usage and measure the effectiveness of marketing campaigns.
- To detect, prevent, investigate, and address fraud, abuse, unauthorized transactions, security incidents, or policy violations.
- To comply with applicable legal, tax, accounting, customs, and regulatory obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties only in the circumstances described below.
3.1 Service Providers
We share information with third-party vendors who assist us in operating our Site and conducting our business, including:
- Payment processors such as Stripe and PayPal for secure transaction processing.
- Shipping carriers and logistics providers for order fulfillment and delivery tracking.
- Analytics providers such as Google Analytics for Site performance analysis.
- Email and communication platforms for transactional emails, support messages, and newsletter distribution where applicable.
- Fraud prevention, security, hosting, and technical service providers that help operate and protect the Site.
These service providers are expected to keep your information confidential and use it only for the purposes for which it was disclosed.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including courts, law enforcement agencies, customs authorities, tax authorities, or government agencies.
3.3 Business Transfers
In the event of a merger, acquisition, restructuring, financing, sale of assets, or transfer of all or part of our business, your information may be transferred as part of that transaction. Where required by law, we will notify you by email and/or a prominent notice on our Site.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Order records, invoices, payment records, shipping records, customs documentation, and transaction history may be retained for a minimum of seven (7) years for tax, accounting, fraud prevention, dispute resolution, and legal compliance purposes.
When your information is no longer needed, we will securely delete, anonymize, or archive it in accordance with applicable legal and business requirements.
5. Cookies & Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience, maintain shopping cart functionality, analyze Site traffic, improve performance, and support marketing measurement where applicable.
We currently use or may use the following types of cookies:
- Essential cookies: Required for the Site to function properly, including shopping cart, checkout, account login, security, and session management.
- Analytics cookies: Used to understand how visitors interact with our Site, including page views, traffic sources, and performance metrics.
- Marketing cookies: Used to deliver relevant advertisements and measure campaign effectiveness where permitted by law.
You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of the Site, including checkout, account access, and cart features.
6. Your Rights & Choices
6.1 Access & Correction
You have the right to access, update, or correct your personal information. You may do so by logging into your account, where available, or by contacting us at contact@omiwaa.com.
6.2 Opt-Out of Marketing
You may opt out of receiving marketing emails at any time by clicking the unsubscribe link in any marketing email or by contacting us directly. You may still receive transactional emails related to orders, payments, shipping, returns, account activity, or legal notices.
6.3 Data Deletion
You may request deletion of your personal data by contacting us at contact@omiwaa.com. We will process your request in accordance with applicable law. Certain records may be retained where necessary for legal, tax, accounting, fraud prevention, or dispute resolution purposes.
6.4 California Residents (CCPA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act and related California privacy laws, including the right to know what personal information we collect, the right to request deletion, the right to correct certain personal information, and the right to opt out of the sale or sharing of personal information.
OMIWAA LLC does not sell personal information. To exercise your rights, contact us at contact@omiwaa.com.
6.5 European Residents (GDPR)
If you are located in the European Economic Area, the United Kingdom, or Switzerland, you may have rights under applicable data protection laws, including the right to access, rectify, erase, restrict processing, object to processing, and request data portability.
Our lawful bases for processing personal data may include contract performance, legitimate interest, legal obligation, consent, and fraud prevention. To exercise your rights, contact us at contact@omiwaa.com.
Additional information regarding European data protection rights can be found on the GDPR Information Portal.
7. Data Security
We implement appropriate technical, administrative, and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
Payment transactions are processed through encrypted, PCI-compliant payment gateways such as Stripe and PayPal. OMIWAA LLC does not store full payment card numbers on its servers.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we use commercially reasonable measures to protect your information, we cannot guarantee absolute security.
8. Third-Party Links
Our Site may contain links to third-party websites, manufacturer resources, shipping carriers, payment providers, or informational resources. We are not responsible for the privacy practices, security, content, or policies of those websites.
We encourage you to review the privacy policies of any third-party sites you visit before providing personal information.
9. Children’s Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
If you believe we have inadvertently collected information from a minor, please contact us immediately at contact@omiwaa.com, and we will take reasonable steps to delete it where required by law.
10. Data Protection Commitment
OMIWAA LLC is committed to maintaining appropriate safeguards designed to protect customer information and to limit access to personal data to authorized personnel, service providers, and systems that require it for legitimate business purposes.
This Privacy Policy reflects our commitment to transparency, responsible data handling, secure payment processing, and privacy rights for customers, sellers, and website visitors.
11. International Data Transfers
As OMIWAA LLC serves customers worldwide, personal information may be processed, transferred, or stored in the United States or by trusted service providers located in other jurisdictions.
We take reasonable steps to ensure that personal information receives an appropriate level of protection regardless of where it is processed, consistent with applicable privacy laws and contractual safeguards where required.
12. Related Policies
This Privacy Policy should be read together with the following related policies:
13. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
OMIWAA LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States
Email: contact@omiwaa.com
Website: www.omiwaa.com